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Sr. Manager Consumer Insights and Research

Company: Swisher International, Inc
Location: Orange Park
Posted on: September 22, 2022

Job Description:

POSITION OVERVIEW
This position will independently manage a variety of research projects to instill understanding of consumer dynamics into marketing strategy development and elevate the level of insights for the organization. The position will manage ongoing research and insights needs of the core business and growth brands and bring a visionary perspective to the organization to guide us into the future.

RESPONSIBILITIES
--- Develop, budget, execute, and present findings for various projects that deliver consumer and market insights to guide marketing strategy, enhance consumer engagement and identify growth opportunities for the business
--- Design and manage market research programs, both qualitative and quantitative, including brand tracking, category tracking, consumer usage, attitude studies, ad testing, product testing, fieldwork, and ethnographies
--- Learn and utilize Swisher's quantitative research platform to design, program and launch surveys in a timely and cost-effective manner.
--- Collaborate with multiple departments to identify research needs and create highly engaging consumer-centric brands.
--- Direct pre-launch concept and product testing, validation, and post launch performance tracking to optimize the portfolio and establish a foundation of benchmarks for success.
--- Analyze multiple sources of research and information for trends and actionable insights to guide marketing strategy and growth opportunities
--- Oversee planning and recommendations, budgets, manage suppliers, optimize processes, and evaluate new opportunities and tools that add insight value to the organization.
--- Responsible for the process and platform for delivery of monthly flash reports and project summaries to the organization.

REQUIREMENTS
--- Bachelor's Degree in Marketing, Business, Research, Psychology or related field. Masters Degree strongly preferred
--- 7+ years' experience in market research and consumer insights, preferably in the Consumer Packaged Goods (CPG) industry
--- Experience in both quantitative and qualitative research methods, including MaxDiff, Conjoint, TURF, focus groups, 1:1 interviews, diary studies, ethnographies, shopper studies, simulated test markets.
--- Proficient in Microsoft Office ( Excel, Word, PowerPoint and Outlook)
--- Travel up to 20% required

SKILLS
--- Experience with self-service quantitative survey tools and syndicated data (IRI, Nielsen)
--- Excellent project management, organization, and prioritization skills
--- Ability to collaborate and develop strong relationships with internal stakeholders, team members, subordinate(s) and suppliers.
--- Strategic thinker with experience interpreting multiple points of data, identifying the trends and insights story to provide relevant recommendations
--- Effective problem solving, analytical, storytelling, communication, and interpersonal skills.

PHYSICAL REQUIREMENTS
--- May be sitting and/or using computers for prolonged periods of time

GUIDING PRINCIPLES
--- Integrity - Earns the trust by behaving in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
--- Collaboration - Collaborates with other staff to integrate and complement business strategies across multiple channels. Communicates decisions in an effective manner to internal and external stakeholders.
--- Action-Oriented - Demonstrates a strong commitment, interest, and desire to actively contribute and participate in departmental and company initiatives.
--- Relationships - Plays a vital role in building and maintaining internal and external customer relationships and possess the ability to work with a work group or team.
--- Continuous Improvement - Monitors/Assesses performance of yourself, other individuals, or needs of the organization to make improvements or take corrective action. Identifies and analyzes problems and evaluates alternate solutions and makes recommendations in the best interest of the organization.
--- Dynamic Growth - Demonstrates a desire and drive to acquire necessary knowledge, skills, and competencies to best serve the needs of the organization and its employees. Demonstrates the ability to reflect on and learn from experiences.

Keywords: Swisher International, Inc, Jacksonville , Sr. Manager Consumer Insights and Research, Executive , Orange Park, Florida

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